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🔐 Privacy Policy – Deerhouse.in

Effective Date: [04/07/2025]

Welcome to Deerhouse.in. Your privacy and the security of your personal data are of utmost importance to us. This Privacy Policy outlines how your information is collected, used, and protected when you interact with our website.

By accessing or using Deerhouse.in, you consent to the practices described below.

📘 1. Information We Collect

We collect the following categories of data:

a. Personal Identifiable Information (PII)

  • Full Name

  • Email Address

  • Mobile Number

  • Billing & Shipping Address

b. Payment Information

We never store your card or UPI data. Transactions are securely processed via trusted third-party payment gateways (like Razorpay, PhonePe, Paytm, etc.).

c. Device & Usage Data

  • IP Address

  • Browser & Device Info

  • Session data, time zone, location (approximate)

  • Clicks, pages visited, cart activity

d. Communication Data

  • Emails, chat logs, WhatsApp or form submissions

⚙️ 2. How We Use Your Data

We use your data to:

  • Process and deliver orders

  • Communicate updates (order status, offers, alerts)

  • Provide customer support

  • Personalize your shopping experience

  • Ensure website security and prevent fraud

  • Improve our services, UI, and product offerings

  • Run retargeting ads (only if you accept cookies)

🍪 3. Cookies and Tracking Technologies

We use first-party and third-party cookies for:

  • Session management

  • Shopping cart memory

  • Analytics (Google Analytics, Meta Pixel)

  • Ad personalization

You can manage cookie preferences anytime in your browser settings.

📤 4. Data Sharing & Disclosure

We may share your data with:

  • Shipping Providers (e.g., Delhivery, Bluedart)

  • Payment Processors

  • Marketing & Analytics Tools (if opted-in)

  • Legal Authorities (if required by law)

We never sell or rent your personal information to third parties.

🧱 5. Data Protection & Security

We use advanced measures including:

  • SSL Encryption (HTTPS Secure Layer)

  • Two-factor backend authentication

  • Regular server scans and firewall protections

  • Secure hosting with uptime monitoring

Access to personal data is limited to authorized team members only.

📩 6. Marketing Communications

We may occasionally send you:

  • Order updates, alerts, and offers

  • New product announcements

You can unsubscribe at any time using the link provided in the message or email us directly at support@deerhouse.in.

📍 7. Your Rights

You may at any time:

  • Request access to your data

  • Correct inaccurate information

  • Ask for data deletion (right to be forgotten)

  • Opt-out from marketing and promotional messages

For any of the above, email us at support@deerhouse.in

🧒 8. Children’s Privacy

We do not knowingly collect information from users under 13 years of age. If you are a parent/guardian and believe we’ve collected such data, contact us for deletion.

🌍 9. Cross-border Transfers

Your data may be processed or stored on servers outside of India by our third-party service providers, all of whom maintain strict compliance standards.

🔄 10. Policy Updates

This policy may be updated periodically. We recommend reviewing this page every few months to stay informed.

📞 11. Contact Information

For questions, concerns, or requests, reach us at:
📧 support@deerhouse.in
🌐 Website: https://deerhouse.in

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